Terms and Conditions

  1. Promoter: The Promotion is conducted by Kenwood Limited, 1 Kenwood Business Park, New Lane, Havant, Hampshire, PO9 2NH, United Kingdom ("we", "us", "our").
  2. Promotion Period: The Promotion is valid while stocks last from 00:00 on 1st December 2019 to 23:59 on 31st December 2019 (inclusive) (the “Promotion Period”).
  3. Purchasing Qualifying Products: The Promotion is available for all purchases of the Qualifying Products (defined in point 5 below) made by you during the Promotion Period in-store and online via the UK websites of John Lewis and Partners in the United Kingdom ("Retailer(s)").
  4. Eligibility: All customers of the Retailer who are resident in the United Kingdom and aged eighteen (18) years of age and over ("you", "your(s)") are eligible to participate in the Promotion and, by participating in the Promotion, you agree to be bound by these Terms and Conditions (which may be amended or varied at any time by us).

  5. Qualifying Products: The following Kenwood Chef kitchen machine products purchased during the Promotion Period are qualifying products for the Promotion:

    Range Model(s) of Qualifying Products
    kMIX KMX750AC, KMX750AW, KMX750AR, KMX750AB, KMX760YG, KMX760CH, KMX760BC, KMX754RD, KMX754WH, KMX754BK, KMX754CR, KMX760GD ("kMix Qualifying Products")
    Chef KVC3100S, KVC3100W, KVC3110S, KVL4100S, KVL4100W ("Chef Qualifying Products")
    Chef Elite KVC5100S, KVL6100S, KVC5320S, KQL6100I, KQL6100V, KQL6100Z ("Chef Elite Qualifying Products")
    Chef Titanium KVC7300S, KVL8300S ("Chef Titanium Qualifying Products")
    Cooking Chef KCC9060S ("Cooking Chef Qualifying Products")

    ("Qualifying Product(s)").
    The model number is located on the packaging of the Qualifying Product or on the underside of the Qualifying Product. If you are unsure whether a product is a Qualifying Product in-store, please ask a sales assistant.

  6. Obtain a copy of the Terms and Conditions: You can obtain a copy of these Terms and Conditions on the UK Kenwood Website or by writing to Kenwood treats, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG to receive a hardcopy in the post. All changes will be posted in revised Terms and Conditions on the UK Kenwood Website and will be available in hardcopy by post by calling 01565 656 490.
  7. Promotion Offer: When you purchase any Qualifying Product in a single transaction from any Retailer or on the UK Kenwood Website during the Promotion Period, you will be eligible to claim a Free Attachment from the choice of Free Attachments corresponding to your Qualifying Product ("Attachment choice" as defined in point 8 below) from us. This offer is specific to the purchase of Qualifying Products and is limited to one (1) redemption of one Free Attachment per transaction.

  8. Free Attachment(s): When you purchase the following Qualifying Products in accordance with these Terms and Conditions, you will be eligible to claim a Free Attachment (as defined below) up to the corresponding Qualifying Product as specified below:

    Qualifying Product Attachment Choice
    Chef, Chef Elite & Chef Titanium Ranges KVC3100S, KVC3100W, KVC3110S, KVL4100S, KVL4100W, KVC5100S, KVC5320S, KVL6100S, KQL6100I, KQL6100V, KQL6100Z, KVC7300S, KVL8300S: Either KAX980ME Flat Pasta Roller or KAX950ME Meat Grinder or KAH358GL Thermoresist Blender or AT320 Multi Mill or AT340 Continuous Slicer or KAH647PL Food Processor
    Cooking Chef Range KCC9060S: Either KAX980ME Flat Pasta Roller or KAX950ME Meat Grinder or AT320 Multi Mill or AT340 Continuous Slicer.

    ("Free Attachment"). The Free Attachment in this Promotion cannot be returned, exchanged for cash or for any alternative products.

  9. How to claim your Free Attachment(s)
    (a) To claim your Free Attachment, you must visit the Redemption Website (see below) at any time during the Promotion Period in which you purchased your Qualifying Product and up to thirty (30) days after ("Redemption Period") and complete the following steps:
    (i) complete the online redemption form available at www.kenwoodtreats.co.uk/freeattachmentdecember, providing your full name, postal address, email address and details of the Qualifying Product purchased by you, including purchase date and the model number;
    (ii) upload a scanned copy or photo of your sales receipt as proof of purchase of a Qualifying Product. Your sales receipt must show the Qualifying Product information identified in point (i) above and the name of the Retailer or Kenwood (to show where you purchased the Qualifying Product);
    (iii) select your Free Attachment from the choice that is compatible with the Qualifying Product purchased; and
    (iv) submit your completed form, your receipt and your choice of attachment.
    ("Online Redemption").
    (b) If you do not have access to the Internet, you can claim your Free Attachment(s) by post during the Redemption Period. Please call 01565 656 490 for a hardcopy redemption form and a copy of the full terms and conditions. This is a local number and not a premium rate number. You will need to:
    (i) complete the redemption form, providing your full name, postal address, email address and phone number and details of the Qualifying Product purchased by you, including purchase date and the model number;
    (ii) select your choice of Free Attachment as identified on the redemption form that is compatible with the Qualifying Product purchased;
    (iii) enclose a photocopy of your receipt as proof of purchase of a Qualifying Product. Your sales receipt must show the Qualifying Product information identified in point (i) above and the name of the Retailer or Kenwood (to show where you purchased the Qualifying Product); and
    (iv) send your completed form and copy of your receipt in the prepaid return envelope by post to: Kenwood treats, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG ("Postal Redemption").
    (c) Online Redemption and Postal Redemption are together referred to as "Redemption(s)".
    (d) Your Free Attachment must be redeemed in a single Redemption.
    (e) Your choice of Free Attachment must not exceed that corresponding to your Qualifying Product. For example, if you have purchased a Qualifying Product from the Chef range of Qualifying Products, you can select ONE of the choice of six Free Attachments.
    (f) Your redemption will be rejected if you select a Free Attachment for a Qualifying Product of the incorrect range as matched to that you have purchased. For example, if you have purchased a model from the Cooking Chef range you may not select a pasta roller attachment.
    (g) If you do not complete your Redemption within the Redemption Period you forfeit your Free Attachment.
    (h) On receipt of your Redemption, we will verify your Redemption. We reserve the right to reject any Redemption which we believe is incomplete, incorrect, invalid, forged or illegible. Therefore, please complete your Redemption carefully and accurately.
    (i) Subject to your compliance with these Terms and Conditions, we will send your Free Attachment to you by DPD within thirty (30) days of the date of our receipt of your Redemption and your parcel will need to be signed for.
  10. Queries: If your Free Attachment(s) has/have not been delivered within the above timeframes, you can contact us on the query page of www.kenwoodtreats.co.uk/freeattachmentdecember or by telephone on 01565 656 490. This is a local number and not a premium rate number.
  11. Privacy:
    (a) As part of this Promotion, we will be entitled to use your personal information for the purposes of administering the Promotion and allowing your participation in the Promotion. Your personal information will be collected, stored and used in accordance with our privacy policy, which is available at https://www.delonghi.com/en-gb/privacy-policy.
    (b) We and our selected third party partners may use any personal details you provide to us to contact you from time to time (including by e-mail) about promotions, products and services we think might interest you. However, we will only do this where your marketing preferences indicate you wish to be contacted for this reason.
  12. Governing Law: The Promotion and these Terms and Conditions shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English Courts.